Fast-Paced...Fun...Teamwork!
Join the Synergy Team!
Synergy Solutions is always interested in adding talented people to our team! If you want to join a dynamic, fast-growing company that has the vision and the resources to provide leading edge customer contact solutions, please apply in person at one of our call center locations. Open positions and shifts vary by location, but include those listed below. If you have questions about a particular position, please contact Lisa Gibbons in Human Resources at (602) 296.1642. Synergy is proud to be an equal opportunity employer.
Customer Contact Representative (CCR)
Inbound and outbound telephone customer service and sales representative. Responsible for professional interaction with customers while achieving service levels, quality and performance goals.
Quality Coach
Monitor Customer Contact Representatives to ensure adherence to quality guidelines. Coach and develop CCR’s to improve quality and performance.
Verification Specialist
Verify sales calls previously handled by a CCR.
Administrative Assistant
Answer telephones and greet guests. Handle all clerical duties such as data entry, copies, filing and faxing.
Supervisor
Responsible for leading a team of CCR’s to meet performance, quality and attendance goals. Monitor, coach, develop and provide leadership to employees.
Trainer
Conduct orientation and training for new and existing employees. Educate employees on all company and client curriculum to ensure their success.
Shift Manager
Manage call center for a specified shift, including multiple supervisor-led teams. Responsible for meeting daily performance, quality and hours goals. Coach, develop and provide leadership to employees.
Center Manager
Responsible for managing all aspects of the call center and for meeting performance, quality and financial goals. Coach, develop and provide leadership to employees.
Corporate Office Positions
No current openings.
To submit your resume for an open Corporate Office position listed above, please email Lisa Gibbons, HR Director at lmgibbons@callsynergy.com.
Synovation = Power of Team + Innovation
At Synergy, our Culture is based on Synovation, which is loosely defined as Synergy (The Power of Team) combined with Innovation. Synovation embodies our organization from the way we operate to the way we provide service to the way we solve problems for our clients. When you harness the power of teamwork and innovation you produce the energy that flows through Synergy and allows us to provide superior service solutions without bureaucracy for our partners.
For more information
If you have further questions regarding careers at Synergy Solutions, please contact Human Resources.
Lisa Gibbons, HR Director
602.296.1642 phone
480.383.6210 fax
lmgibbons@callsynergy.com