Synergy Solutions is more than just a name. It is the way we think, the way we work, and the way we serve our clients. Whether we are providing sales support, customer service, chat or training, we are dedicated to the idea that a cohesive whole is much more than the sum of its parts. All of our efforts are grounded in our belief that working together is the only way to move our company and our clients forward.
Who We Are
The Synergy team is comprised of experienced and knowledgeable individuals incorporating executive leadership, operations, IT, and client services. Every member of the team provides something unique and each individual contributes to the success of the whole. When you engage Synergy, you connect with a partner who understands that success comes when you intentionally integrate individual talents to build teams. Our team becomes a part of yours, respecting past and current efforts, building on successes and filling needs where they appear.
Our Mission is based on the concept of what we refer to as “Synovation”. Synovation can be defined as the magic that happens when you combine Synergy with Innovation. We are proud to embody this mission by combining the passion of our team with a uniquely entrepreneurial spirit that allows us to focus on continuous improvement.
Our commitment to excellence has not gone unnoticed. In addition to many satisfied clients, Synergy has been honored with much recognition and many awards. Here is a recent sampling of the accolades we have received:
- Vendor Excellence Award from PACE – Professional Association for Customer Engagement (formerly ATA)
- ContactCenterWorld.com Top Outsourcer Ranking Award
- MVP Quality Award (7 consecutive years) – Customer Interactions Solutions Magazine
- “Top 50″ Teleservices Agency – Interactive, Inbound and Outbound (9 consecutive years) – Customer Interaction Solutions Magazine
- Contact Center Excellence Award – Best Outsourced Provider Honorable Mention – IQPC
- Inc. 5000 List
- Chairman’s Award for Distinguished Leadership from PACE – Professional Association for Customer Engagement (formerly ATA)