Careers

Fast-Paced…Fun…Teamwork

Join the Synergy Team!

Synergy Solutions is always interested in adding talented people to our team! If you want to join a dynamic, fast-growing company that has the vision and the resources to provide leading edge customer contact solutions, please apply in person at one of our call center locations. Open positions and shifts vary by location. If you have questions about a particular position, please contact Lisa Gibbons in Human Resources at (602) 296.1642 or lmgibbons@callsynergy.com. Synergy is proud to be an equal opportunity employer.

Customer Contact Representative (CCR)

Inbound and outbound telephone customer service and sales representative. Responsible for professional interaction with customers while achieving service levels, quality and performance goals.

Quality Coach

Monitor Customer Contact Representatives to ensure adherence to quality guidelines. Coach and develop CCR’s to improve quality and performance.

Supervisor

Responsible for leading a team of CCR’s to meet performance, quality and attendance goals. Monitor, coach, develop and provide leadership to employees.

Trainer

Conduct orientation and training for new and existing employees. Educate employees on all company and client curriculum to ensure their success.