Services

We are committed to providing our clients with outsourced solutions that increase sales and enhance customer loyalty. By implementing innovative strategies to foster intelligent, productive and supportive customer interaction, Synergy Solutions is able to offer true multi-dimensional customer contact solutions.

Utilizing innovative processes and cutting edge technology, we are able to integrate web-based solutions with traditional call center services. We build solutions that bring your outsourced programs to life quickly and allow you to fully enjoy the dynamic medium of teleservices with painless change management.

Synergy Solutions provides client interaction solutions for many of the nation's largest companies and has experience across many industries including financial services, healthcare, insurance, telecommunications, retail, publishing, and utilities.

Synergy Solutions offers an array of outsourced solutions including:

• Inbound and Outbound Teleservices
• Customer Care
• Customer Acquisition
• Loyalty Management
• Consumer Programs
• Business to Business Programs
• Multilingual (English/Spanish/French) Programs
• Enrollment Processing
• Retention and Activation Programs
• Win-Back Programs
• Up-Sell and Cross-Sell
• Satisfaction Surveys
• Application Processing
• Lead Generation and Qualification
• Circulation Audits
• Political Polling
• Database Cleansing
• Awareness Programs
• Seminar Registration

We are Platinum members of the American Teleservices Association (ATA) and committed to the future of the teleservices channel. We actively monitor all areas of industry regulation and operate in full compliance with all FTC and FCC regulations as well as legislative requirements in each individual state.