Solutions
Regardless of your specific customer interaction needs and metrics, the goal of Synergy Solutions is always to get you in sync with those who matter most. We are here to help you engage with customers. This is what we do and we do it all day, every day, offering scalable, high quality, and cost effective solutions in English and Spanish.
Solutions We Offer
Business to Business Solutions
- Lead Qualification
- Lead Generation
- Appointment Setting
- B2B Sales
- Database Verification
- Market Outreach
- Inside Sales Support
- Account Management
- Sales
- Service
- Retention
- Lead Generation/Qualification
- Up-sells/Cross-sells
- Surveys
- Activation/Welcome Calls
- Reminder Calls
- Technical Support
Engagement Channels
- Inbound Phone
- Outbound Phone
- Chat
- IVR Self Service
- Multi-Channel Integrated Solutions
Market Experience
We have broad experience providing successful customer engagement solutions for companies of all sizes ranging from the Fortune 100 to fast growth entrepreneurial organizations. Our core specialization lies in our ability to develop a high quality work-force that uses state of the art technology to develop customized contact center solutions for clients across a wide variety of industries. Read on to see examples of our demonstrated success for a sampling of our client markets.